Tag: Education

The Importance of Sources

Continuing my theme of Tourism in the world of digital media and literacy, and in response to the week 8 topic of Curation, I wanted to talk about sources. Coming from a background that had me answering questions about the history and culture of my hometown, I have spent a lot of time trying to gather accurate and useful information for my purposes. And this has lead me to a couple of problems when dealing especially with indigenous history and culture.

To give some context, I am white. My parents are white, my grandparents are white, I am about as white as they come. As such, living in an indigenous community and working in a role in which I represent that community, I had to be exceptionally careful in how I presented and communicated about indigenous sites, history, and culture as ultimately I have no connection to these things. I will not pretend I was perfect in this position, however I always did my best to direct people to knowledgeable indigenous members of the community as these were simply better resources in certain issues than I am. However given that being able to direct visitors to more knowledgeable community members will not always be an option, we have to wonder what is the next best thing?

Nuxalk Mountain Goat Wool Robe, Cedar Bark Potlatch Hat, and Carved Speaker’s Staff features in the UBC Museum of Anthropology

In doing our project, my group has been aiming to feature whenever possible indigenous art. However one complication we ran in to early on in the process was attribution and usage rights. Given that the easiest art to legally use for project would be that in the public domain we would ideally be looking for some public domain indigenous art.

But that’s where the problem lies. According to the University of British Columbia “Effective December 30, 2022, the copyright for a work created in Canada will usually expire 70 years following the end of the calendar year in which the creator died.  However, for works where the last living author died on or before December 31, 1971, the previous copyright term (of 50 years after the end of the calendar year in which the author died) still applies.  Works that already entered the public domain prior to the enactment of the copyright term extension under the Copyright Act will remain in the public domain.” Furthermore, “If author(s) are unknown, then the work will enter the public domain: (a) 75 years after the end of the calendar year in which it was created; or (b) if the work was published prior to the end of such 75-year period, then the earlier of: (i) 75 years after the end of the calendar year in which it was first published, or (ii) 100 years after the end of the calendar year in which it was created.”

Unfortunately given these rules this means that in order for the art we feature to meet these criteria it must be to put it bluntly quite old. And unfortunately the reality of colonialism is that most of the art we have that is old enough to be in the public domain was stolen, coerced, or otherwise acquired illegitimately obtain from its rightful owners, in most cases without proper care to record the identities of who produced it.

Information Placard for the above 3 pieces

This presents difficulty not only in featuring and presenting these works ethically, but also in providing attribution of the pieces you present, especially once they lose the cultural context in which they were produced. Sometimes through familial connections we are able to regain some context, like in the Mountain Goat robe featured above which the UBC Museum of Anthropology has been able to trace to its original creator. However still others are simply attributed to “unknown weaver” or “unknown carver” as these connections and knowledge have been lost.

There is no simple answer to how to provide attribution and context in the world of indigenous art. However given that the unique art and cultures of British Columbia form such an integral part of our tourism industry, especially in small indigenous communities like my home town of Bella Coola, it is not one we can simply ignore. It is the responsibility of academics and educators alike to ensure that proper attribution and citation is given, and we must do our best with the resources we have.

Works Cited:
UBC Copyright: https://copyright.ubc.ca/public-domain/

Gathering Resources

My learning process at this stage in the course has been focused on gathering resources. For our project my group is aiming to combine our backgrounds of Tourism, Arts, and Business to create digital advertisements for the art and architecture of British Columbia. However as a part of this, we wanted to be aware of the usage rights of the works we feature.

Landing Page for the Internet Archive’s Canadian Libraries page, which contains a repository of images, texts, and other resources from around Canada

In order to curate resources for our project that we can ensure we have the rights to, we have taken two approaches which I have been working on. The first is looking for works which are now in the public domain. My approach to this has been to explore the Internet Archive, which conveniently has a page dedicated to all forms of media from Canada. By using the search and filtering functions of this online resource, I have been working through works published prior to 1940 to create the highest chance of finding works which can fall under the public domain

The other method I have used to gather resources came about somewhat by accident. This past weekend I found myself making last minute plans to visit the Museum of Anthropology at the University of British Columbia, as curator Jennifer Kramer was doing tour of the brand new Nuxalk Strong Exhibit featuring histories of, as well as historical and contemporary works by Nuxalk artists, the indigenous people who originally inhabited the area around Bella Coola, BC, my home town. During this tour I had the opportunity to speak with Jennifer directly and was able to secure permission to feature some of the pieces featured in the exhibit for our project, and this class. As getting explicit permission is always ideal when featuring or sharing art, this was always preferred for our project however finding works that people can visit, as and tracking down those who can give us permission to feature them was a daunting challenge that I personally did not see as likely. So having been able to secure permission has been extremely valuable to me.

Works Cited:
Nuxalk Strong Exhibit: https://moa.ubc.ca/exhibition/nuxalk-strong/|
Internet Archive: https://moa.ubc.ca/exhibition/nuxalk-strong/

Introducing Digital Literacy in the Context of the Tourism Industry

To begin my blog I would like to first explore the specific relationship between digital literacy and the tourism industry. While I am a full time student I also have a background in the industry as the “Information Guy” at Bella Coola Valley Tourism. In this role I primarily served as the face of the tourism industry in the community of Bella Coola during the peak season directing visitors in person, over the phone, and by email to the services they were looking for. And of all the things I learned in my 5 seasons in this position, the most important is that it is difficult if not impossible to travel in the modern day without some level of digital literacy. This blog post as a part of a course on digital literacy will then explore some of the skills needed to navigate the digital landscape of the tourism industry

Categories of Digital Competence from the European Framework for Digital Competence

According to the European Framework for Digital Competence there are five broad categories of skills that one can have and engage with in a digital context. Of particular relevance to us here are the categories of Information and Data Literacy, as well as Communication and Collaboration.

Landing Page for BC Ferries which provides ferry transport on the Coast of British Columbia and is a popular choice for adventure tourism in the province

This first category deals in gathering and applying information housed in a digital space. This is the first and likely for many most daunting barrier to tourism in the modern day. With the decline of travel agencies and other organizations that do the proverbial heavy lifting for you, the expectation in the modern industry is that the individual will find the necessary information and book accordingly. This includes everything from searching to navigating potentially untrustworthy sources, to engaging with reviews, and even the booking process itself While great effort has gone in to making this process as straight forward as possible with flashy landing pages that direct users to booking and information from the moment they arrive at your website, this only goes so far when prospective visitors lack knowledge on the use of search engines or following ad links. Additionally when less experienced or confident users are able to find their way to these pages it is common for them to be intimidated by complex multi-step booking processes, with many drop down menus, checkboxes, and text fields overwhelming these users. By developing these skills so that users are more capable and confident in gathering information for themselves, as well as improving confidence in filling forms and following instructions, education in this specific field of digital literacy improves individuals abilities to explore and broaden their understanding of the world.

Moreover communication skills serve as an important backup in the event the above breaks down. Try as we might websites do not always work right and sometimes the human touch is needed to point you in the right direction. That’s where people like me came in. Many tour companies, accommodations, and communities have services in place to provide assistance when needed to those who may for any reason be struggling to navigate or use the digital tools so common in the industry today. However the quality of information and services these humans are able to provide relies heavily on the ability for those we serve to be able to communicate their needs. While this is not a skill exclusively applicable to the world of the internet, effective communication is a must when interacting with any other human being and fostering these skills early is exceptionally valuable to the one’s ability to navigate the digital world especially when customer service is involved.

Contact information listed on bellacoola.ca listing links to their social media, as well as main, phone, and email contacts for inquiries and information

Finally we must ask ourselves, if this is so important to the industry, how do we ensure that potential visitors have these skills. And the answer is quite simply education. While the difficulties I have highlighted are predominantly from older tourists who may be used to another era of globetrotting, we also cannot simply expect young people to have absorb these necessary skills. The BC Post Secondary Digital Literacy Framework lays out some guidelines and expectations for skills students should be versed in by certain points in their educational career. And these are not exceptionally advanced skills either. Skills like keyword searches which I highlighted the importance of earlier are recommended to be taught between Kindergarten and Grade 2, with supplementary skills in refining these searches from Grades 3 to 5. Moreover communication and online citizenship is recommended to be taught in various formes all the way from Kindergarten to Grade 12. These are skills that have been deemed valuable to our core education in the modern world. By fostering these skills educators are able to prepare students for a variety of situations from simple browsing to job applications, and yes even the fun filled and adventurous world of tourism

Works Cited

  • Bella Coola Valley Tourism: https://bellacoola.ca/
  • BC Ferries: https://www.bcferries.com/
  • European Framework for Digital Competence: https://unevoc.unesco.org/up/2023_05_16_DigComp.pdf
  • BC Digital Literacy Framework: https://www2.gov.bc.ca/assets/gov/education/kindergarten-to-grade-12/teach/teaching-tools/digital-literacy-framework.pdf

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